12 Powerful STR Hacks to Boost Revenue, Improve Bookings & Elevate Guest Experience for Short-Term Rental Success
I’m excited to have you here because today’s episode is all about improving your short-term rental game with practical, actionable tips. I’ve been in this business for years, and if there’s one habit that’s made a huge difference, it’s taking notes on everything—whether I’m listening to a podcast, attending an event, or watching STR success stories on YouTube. I recently went through my inbox, where I save all my ideas, and pulled out 12 incredible tips to help you boost Airbnb visibility, improve your listing, and enhance your guest experience.
In today’s fast-paced STR market, standing out is key, and small changes can make a massive impact. From ensuring your property is categorized correctly on Airbnb (yes, you can request a category change!) to investing in high-quality photos with drone shots and twilight lighting—this episode covers it all. I’m also diving into smart tech upgrades like wireless chargers and pet-friendly touches that guests love. And if you’re scaling your business or managing properties remotely, stay tuned for operational tricks, including how to leverage same-day deliveries for emergencies. Let’s dive in!
Key Takeaways:
- Optimize Airbnb Categories:Â Request up to 5 new categories for your listing to improve visibility using the Airbnb category request page (visit elevate.translated.com/categories).
- Professional Photos Matter:Â Invest in drone photos, twilight shots, and highlight parking or nearby attractions to attract more guests.
- Add Convenience with Tech: Install wireless chargers by bedsides and in common areas—guests love having quick access to charging.
- First Impressions Count: Check your doormat! Ensure it’s clean and welcoming. Bonus points for adding a fun message that makes guests smile.
- Consistent Lighting: Make sure your lightbulbs match in color temperature (stick with warm 3000K for a cozy feel)—no “hospital lights”!
Thanks for tuning in! Whether you’re updating your photos, adding smart tech upgrades, or fine-tuning your pricing strategy, remember that every step brings you closer to running a standout short-term rental. These small but impactful changes can lead to higher bookings, glowing reviews, and a smoother operation overall.
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Click Here to view TranscriptWelcome back to the Short Term Rental Riches podcast.
I like to take notes.
In fact, I feel that that is a big reason that I’m able to successfully improve my short terminals constantly.
I’m constantly listening to other podcasts and YouTube channels and going to events and trying to remember it all.
But of course, I can’t remember it all.
So I store all my notes, and I was going through my inbox, my inbox where I store a lot of these random notes recently, and I pulled out some nuggets, 12 nuggets that I just had there, unorganized, that I think will help you a lot with your short term rental.
So stay tuned.
I want to break those down in a real quick rapid fire episode.
Welcome to Short Term Rental Riches.
We’ll discuss investing in real estate, but with a specific focus on short term rentals.
Quick, actionable items to acquire, manage, and scale your portfolio.
I’m your host, Tim Hubbard.
Well, welcome back to the show.
I’m glad you’re here again.
Today we’ve got 12 tips right from my note inbox that I think will help you with your existing short term rental or along your short term rental journey.
Yes, this also includes boutique hotels that we started working with, and that’s really, really exciting.
I mean, when we think about it, the guest experience staying at a short term rental is very similar or identical to that of a boutique hotel, right?
And so we’re applying this content to all the properties that we’re working with.
And tip number one is for Airbnb.
And yes, if you have a boutique hotel, you should also be listed on Airbnb.
If you’re not, you’re leaving a lot of exposure on the table.
And so for all of you out there, if you’re currently listed on Airbnb, we know that Airbnb automatically filters your properties by category.
It could be historical.
It could be cabin.
It could be tiny home.
But they don’t always do a perfect job of categorizing your property.
And sometimes they fail to include you in categories that you should be included on.
And so good news, you can actually request that they edit the categories that are currently showing up for your property, or request up to five new ones.
And you can simply go to elevate.translated.com/categories.
That link sounds a little weird being Airbnb.
I did pull this from Jasper Rivers’ podcast a while back.
So shout out to you, Jasper, who we’ve had on this show.
He creates fabulous content.
And this is a tip I think that all of you should look into if you haven’t already checked out the categories for your properties.
Number two, I feel like we talk about this one a lot, but I just gotta reiterate how important photos are.
And if you think about it, if your property is making 50, $100,000 a year, investing $1,000 on photos should be a no-brainer.
You need to have the best photos possible.
It’s night and day, the difference between a property that successfully operates, so provides a good guest experience, but that has good photos versus one that has bad.
So make sure that you have really good photos.
I know that’s not like a crazy new idea, but also make sure that you have drone photos.
Make sure that you have sunset photos.
Make sure that you have parking photos or photos of some of those places maybe that aren’t that photogenic, you could say, because if you don’t have them in there, well, you’re not painting the full picture, and your guests, it might not meet their expectations, right?
So we got to make sure that our photos are accurate, but we want to make sure that they are the best quality possible.
So please do not use your cell phone to take the photos.
Hire a professional.
Okay, three.
And these first few tips are just sort of around listing and marketing.
The third one is I had a note on wallpaper.
I don’t actually have wallpaper in any of my properties yet, but just continuing with this theme of good photos and visibility, getting good visibility on the different search engines, that happens by having photos that stand out.
And so by installing wallpaper on a wall, you could make a very quick, nice, different accent wall.
And so consider putting some wallpaper in your properties.
If you’re seeing your occupancy and your demand go down a little bit.
Okay, the fourth tip here, there’s a couple little decor items that you might want to take another peek at.
The first one is your doormat.
So yes, most properties have a doormat, right?
When’s the last time you checked yours out?
Is it dirty?
Are your housekeepers checking it out for you?
If you’re operating your property remotely, you can order these things on Amazon and ship them there very, very quickly.
Consider putting a funny one in there or just make sure that you’re changing those, because remember, that’s the first thing that someone sees before they open the door to your property.
Wireless chargers, we know that people cannot live without their cell phones these days, and it’s just a really nice convenience.
Put some wireless chargers next to the bed so the people have quick, easy access.
The next little piece here is just a pet peeve of mine, and we’ve done a lot of episodes on decor and stuff like this in the past.
If you’re new to the channel, you can find all of our prior content at strriches.com.
We’ve got a handy little bot there.
You can just ask it questions like, you know, what color light bulbs should I use?
Seriously, you can ask it anything you want.
You can also use a search bar.
So make sure that all your light bulbs are the same color.
That’s what I want to get to.
And hopefully they are the warm light, the 3000K and not like the bright office hospital lights.
Big pet peeves is when I check into an Airbnb and there’s two bedside lamps.
One has a warm bulb and the other has that bright hospital looking one.
It’s just really tacky and a light bulb is like five dollars, right?
So make sure that you’ve checked out on your properties if you haven’t recently.
Okay, another four tips when it comes to operations and reception.
And the first one is, did you forget something at your property or did your housekeeper or whoever’s doing the turnovers for your property?
Did the guests show up and maybe there’s not enough toilet paper?
Hopefully this is not the case, but this is an emergency situation and sometimes you need to get something over there really quickly.
Well, luckily, we can order a lot of things online now with exceptional delivery times.
And so consider using Amazon’s one hour delivery service if you happen to be in a larger city or consider using Grubhub or DoorDash for sending food to your guests or maybe a little surprise of some sort if you need to.
If you find yourself missing something, consider the online ordering options now because they’re better than they’ve ever been.
Okay, number six is to limit your response messages.
We know that people do not read hardly at all anymore, but we know when they do read is the moment they make the reservation and right before they check in.
So consider limiting the length of your messages and also making sure that the timing of your messages going out are much more in line with when your guests are actually going to be paying attention.
Okay, tip number seven, and this comes back to guest experience, and that is if a guest asked you for something, maybe they ask you if you have a blender in your kitchen, or maybe they ask if you have baking trays, or maybe they ask if you have wireless chargers as they’re on their way to your property because they forgot theirs.
Well, if they’re asking you for something, the chances are that other people are thinking about this as well, but they maybe just don’t ask.
So in a nutshell, if someone’s asked you for some sort of item that you should have in your home and you don’t have it there, lots of other people have probably looked for it, but just never said anything.
So make sure you go on Amazon or wherever you purchase your supplies and your furnishings.
You pick one up and you add it to your property.
I’ve dedicated years and hundreds of thousands of dollars through trial and error to figuring out how to manage my personal portfolio remotely.
And it wasn’t always easy and it took a long time.
But now my amazing team can professionally manage my properties without me.
And good news, our team can also manage yours.
Let us save you the stress and headaches and some money by offering you an industry low fee.
To find out more about partnering with us, head to strriches.com, hit the property management button, answer a couple of quick questions and meet with me personally.
That’s strriches.com.
Rest easy knowing that with my team, your properties will be in excellent hands.
Okay, number eight, we’re going to talk about minimum prices.
And I talk a lot about revenue management on this channel.
If you missed some of our past episodes, you can check out 237.
We talked about why you need another minimum price.
I know there’s a lot of you out there thinking, how can I have two minimum prices?
Check out episode 237.
We’ll explain how and why you need another one.
And then episode 255, we talked about how you can really easily understand if your minimum price is not low enough.
So go back and check those out.
But for today, the quick tip is that you need to know your fixed costs on your property, right?
So these are going to include things that you can’t change the cost or they don’t change monthly.
So this would be your mortgage, for example.
This would be property tax.
This would be, you know, maybe you have a gardening service that you have every month or pool service every month.
The costs that don’t change, you need to know those.
And then next, you need to know your variable cost per reservation.
So these will be things like how much you have to pay your housekeeper, how much your electricity or the electric bills utilities might be.
Once you have those two numbers, you can decide what your minimum price should be.
And then, in my opinion, assuming you’re running an investment, this isn’t like a personal type property, you should always be renting at that minimum price number in a last case emergency situation.
And now I know there’s a lot of you thinking out there, it’s not worth a few extra dollars to pick up over the month, potentially getting a new gas.
But I’d consider rethinking it because you’re also going to get another review, right?
And if you’re getting more reviews and you’re doing a really good job, and you’re building that average in the review count, well, then that will ensure that your property is more visible than your competitors, and that will ensure that you will make more money.
So make sure you know your fixed costs, make sure you have a really accurate estimate of your variable costs, and then adjust your minimum price accordingly, and pick up some more reviews if you’re finding your property is not staying occupied.
Okay, we got four more, and this is for those of you out there looking for your next investment, or for another investment.
And if you did miss our episodes with John Bianchi, I thought they were really good.
I like to think of myself as an expert in terms of investments.
I’ve been doing this my whole career.
I used to work as a commercial broker, underwriting properties that were worth $100 million, and basically all the numbers boil down for an individual property, just like they do on the large properties, right?
We need to know all of these expenses, potential income.
We need to know how to evaluate them.
And we’ve talked about that a lot on the show, but I thought John broke it down in a really easy way.
So if you missed those couple episodes, those were episode 267, 268, not only do they do this for a living, this is all that they do, but he did have some really good tips.
So go back and check that out.
And then I’ve got a few for you right here.
The first one is, if you’re looking for a new property, you need to consider what size property it is you’re looking for in that new market.
Because we know that a two bedroom might rent for more than a three bedroom.
Yeah, it all comes down to supply and demand.
You can find those numbers on airdna.co or dynamic pricing tools like Pricelab.
So that is tip number nine.
Make sure if you’re looking at a new market that you know exactly the best size property to purchase.
Number ten is just to remember when we’re using all these data tools that they are averages, right?
So we really have to take that with a grain of salt.
Remember, there is a 90th percentile that operates that way year over year.
You can learn a lot from those properties, right?
You can also get a pretty good idea of why properties not earning a lot in a market.
Yes, a lot of that comes down to reviews, but there’s so much more to it.
So just remember that averages are averages and we need to understand potential market a lot better than just going off of averages.
Tip number 11 is do not compare potential properties, so property that you might be investing in, with data from properties that are not active.
What do I mean by that?
Well, a lot of these data sources that we use show all of the short terminals in the market, and maybe some of those were online for like a month just to kind of test it out.
That would mean that that property was only active for 30 days out of the year.
So to really get a good estimate, you need to filter those results, I would say to at least 250 days out of the year.
This will help account for markets that are seasonal, maybe you have owners staying there.
So just remember that.
We need to make sure that the data we’re using is good data.
And then the last tip, again, we talked a lot about this with the episode with John in much, much more detail, but you don’t want to be comparing properties, potential properties that you’re investing in to data for properties that don’t have a lot of reviews, right?
I mentioned a while back that when I was doing some research for some of my properties in California, just playing around with the data, that it was estimated that a two bedroom property in the same market with a 4.6 average on Airbnb versus a 4.9 average was earning half as much with basically everything else being equal.
So the location, the size, the amenities, all of that was pretty much equal.
And the properties were estimated to earn half as much.
I know I’ve talked with partners that have come to us, a lot of them from some of the bigger box management companies.
Unfortunately, I don’t want to say any names, but one of them rhymes with Shema Masa that might help you out.
They have reviews in some markets that are just going the wrong direction.
And so it makes a really big impact.
And so make sure that you’re comparing good data if you’re looking in a new market.
And until next time, those are just 12 little quick tips.
If you’re curious where I store all my notes, well, I use a program called Notion.
It’s amazing.
They have a free version.
It’s the best program I found out there.
I used to use OneNote.
And so check that out if you haven’t already.
I’m sure you’ll find yourself using it multiple times a day, just like my team and I do.
Until next time, I hope you have a fabulous week.
And thanks for tuning in.
Whether you’re just getting started or you have dozens of properties, one thing remains the same.
Poor management can crush your investment returns.
Our team has learned a lot managing over 40,000 guests, and we’ve compiled our biggest takeaways into a handy guidebook to help you better manage your property.
Equipped with checklists for guest verification to pricing strategies, it breaks down our whole process from start to finish.
Best of all, it’s free for you for being one of our loyal subscribers.
You can get your copy by going to strriches.com.
That’s strriches.com, and I hope it helps you earn higher returns with less headache.