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Category: Operations

261. Short-Term Rental Cost Management: Save Big on Maintenance & Recurring Expenses

When it comes to running short-term rentals or boutique hotels, many owners overlook the hidden costs that can add up fast. While regular maintenance, guest turnover, and general operational expenses are common in the STR industry ...

258. Protect your Airbnb: Emergency preparedness tips for short-term rentals

Dealing with emergencies is stressful, but by being proactive, you can protect your Airbnb or short-term rental business and your guests. Make sure your STR is prepared by having the right insurance, setting up clear guest communication during disasters, and planning for cancellations or refunds when necessary.

252. Airbnb Guest Screening with Leo Walton from Superhog

September 10, 2024
General Real Estate, Operations, Podcast Guests
No Responses

Leo brings a wealth of experience, from avoiding fraudulent bookings to preventing damage, Leo shares key strategies that every short-term rental host should have in place.

251. Top 8 Riskiest Airbnb Parties to Host: What Every Host Needs to Know

In this episode, we break down the top 8 riskiest parties or events that can happen in your Airbnb. Drawing from years of experience and managing over 40,000 guests, we discuss how to spot potential red flags and what measures you can take to protect your investment.

249. Maximize Your STR Guest Experience with Tyann Marcink Hammond of TouchStay

August 20, 2024
General Real Estate, Operations, Podcast Guests
No Responses

I'm excited to have Tyann Marcink Hammond on the podcast, the queen of guest experience from TouchStay. Tyann's been a powerhouse in the short-term rental industry since 2007, and she’s here to share her extensive knowledge on creating unforgettable guest experiences.

248. Boost Your Direct Bookings with Mark Simpson of Boostly

August 13, 2024
General Real Estate, Operations, Podcast Guests, Property setup online, Software tools
No Responses

I sat down with Mark Simpson, founder of Boostly. Mark has helped thousands of hosts increase their direct bookings, autonomy, and revenue.

246. Housekeeping Troubleshooting for Airbnb | Managing Housekeepers & Feedback

Housekeeping is one of those critical aspects that can make or break the guest experience in your Airbnb. After all, nothing beats arriving at a clean, welcoming space that feels like home. But what happens when things don’t go as planned?

245. Unlock Direct Bookings for Your Airbnb with StayFi CEO Arthur Colker

July 23, 2024
General Real Estate, Operations, Podcast Guests, Property setup online
No Responses

Arthur Colker, CEO and founder of StayFi. Arthur shares invaluable insights on how to boost your direct bookings and build a powerful email list for your short-term rental business.

243. 7 Steps for Finding & Working With Airbnb Housekeepers

July 9, 2024
General Real Estate, Operations, Teams and Hiring
No Responses

A reliable Airbnb housekeeper is not just a cleaner; they are the backbone of your operation, ensuring your property is always guest-ready. From managing linens to handling last-minute cleanings, a great housekeeper can make your life significantly easier and your business more profitable.

241. 15 Riskiest Holidays to Rent out Your Airbnb

From Christmas gatherings to Halloween parties, we'll cover everything you need to know to protect your property and ensure a smooth rental experience.