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Category: Operations

Episode 105: Have You Thought Of These Tiny Home Downsides?

November 16, 2021
Finances, Operations, Property Acquisition
No Responses

Tiny homes and container homes are cool. They are unique. They are an experience to stay in. And dare I say… they are trendy?? Perhaps. Let’s just pause for a moment though and act as if trends have nothing to do with investments. Do tiny homes and container homes still beat other types of properties when it comes...

Episode 102: 9 Questions You Will Receive AFTER Reservation

My team and I have managed almost 9000 reservations and almost 18,000 guests. From those guests we’ve sent and received over 140,000 messages - it’s a lot I know. While many of those were automated there are some messages that we just can’t automate; when an issue arises. For this week we’ve broken down our top...

Episode 96: Top 15 Pre-Arrival Questions YOU WILL GET ASKED!

Airbnb and other OTA’s do such a good job of providing us a platform to list our property. We can put in every detail necessary! From the type of coffee maker we have to our favorite nearby restaurants to the type and size of mattresses we use in our rentals. But do people actually read this? Well… sometimes. But...

Episode 95: Make Your Guest Comfortable

When are your guests most uncomfortable? I'll save you the run around and just tell you; when they arrive. They don't know your rental. They may have been travelling for a long time. They may be wondering if they're even at the right property. They may be seeing a neighbor and wondering what the neighbor is thinking of...

Episode 94: Are You Automating Too Much?

Who is booking your Airbnb? Do you really know? Well if you don't then you might be communicating in a way that will earn you less than stellar reviews. Airbnb started as a very personal way to rent a property; a "Host" put their property online and used to meet with a guest, hand over the keys, give them a tour, and...

Episode 91: What NOT To Do With Your Airbnb Photos

We’ve talked before about how photos are NOT the most important piece of your short-term rental listing. They are not. There are greater forces at play that are the main reason for your success and we’ve talked about that before, so if you missed those episodes go back and check them out :) This week, I want to talk...

Episode 90: Lower Your Taxes By Operating Airbnbs

One of the two biggest expenses that everyone incurs are taxes. Which means, legally lowering our taxes should be of the utmost importance! For easy numbers and simplicity's sake, if you have $1000 in income taxes and you neglect to write off an immediately deductible $500 expense you incurred operating your...

Episode 87: The BEST Flooring For Your Airbnb

In the residential rental world we have lots of choices for flooring but when deciding what to use for our short-term rentals the decision becomes even more important. As prudent, long term investors, we want to make sure we are considering the life of the products but also consider the costs and the appeal it will have...

Episode 86: 6 Expert Tips For Communicating With Your Guests

July 6, 2021
Operations
No Responses

Let’s face it, unexpected issues WILL happen with our rentals and how you and your team handle the communication with your guests is crucial. In fact, communication becomes even more important when there is an issue but at the same time it also creates an opportunity to show your guests that you really care. Good...

Episode 84: How To Cut Down One Of Your Biggest Expenses (Utilities)

We have quite a few costs that go in to operating our short-term rentals. Some of them are fixed, our mortgage or our lease payment for example, but most of them are variable. Meaning, most of our expenses will either go up or down and change over time. These are other expenses like housekeeping costs, maintenance...