The short-term rental industry has come a long way since Airbnb was first advertising blow-up air mattresses for rent. While some cities have blown up much more than others, most people (in the world) have now heard of Airbnb and short-term rentals. So we need to up our game! We need to be constantly improving our...

Airbnb has restrictions on using virtual phone lines when you set up your account. Having a single phone number is also limiting when we are scaling our portfolios! So how do we get around using one main phone number on airbnb? How do we get around Airbnb not allowing us to use a virtual phone number like google voice?...

An experience is none other than an expectation and whether that expectation was met or not. Great reviews and experiences happen when our experiences are exceeded. The opposite is obviously true as well and I’m sure you remember plenty of times where you went somewhere like a restaurant, a new city, a friend’s a...