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Category: Operations

Episode 53: 5 Steps to Combat Smoking in Your Unit

Along with the legalization of marijuana in many parts of the world has come a variety of new apparatuses and misunderstandings about whether it’s ok to smoke indoors or not… or maybe it’s just that...

Episode 52: Airbnb Took Down ALL of My Listings, This Could Happen to You!

Most of us use Airbnb to market our rentals to potential guests because they have become one of the most popular platforms (OTA’s) and because they spend millions of dollars on advertising to make sure...

Episode 46: How to Handle Negative Reviews?

They are never fun to get but YOU WILL get them; the dreaded “Negative Review.” Our guests are not always right, but it’s our job to make them feel that way. Seeing a negative comment...

Episode 45: Hiring Your OWN Housekeeping Team for Airbnb (Pros and Cons)

There are multiple house keeping options for your short-term rentals, but not all of them will be the best fit or make the most sense for you. Depending on what stage you are in with...

Episode 44: Housekeeping method should you use with your Airbnb

There are multiple house keeping options for your short-term rentals but not all of them will be the best fit or make the most sense for you. Depending on what stage you are in with...

Episode 42: What You Need to Know About Working With Contractors

Almost every real estate investor has been or will be involved with property improvements, repairs, or general maintenance at some point which means they’ve had to talk and deal with contractors. Tim is no exception....

Episode 40: Top 3 Causes of Damage to your Properties

There’s no doubt about it, your properties will require maintenance. Broken glasses, scuffed walls, stains on rugs, etc. Let’s take a deeper dive into your rentals and expected maintenance in the long run: Top 3...

Episode 36: How Much Time Does it Really Take to Manage an STR?

Quite possibly the most intimidating piece of managing short-term rentals is the time involved. But how much time does it really take? Can you really make them passive? How much more involved is it than...

Episode 31: Your Recommendations = Excellent Reviews = More Bookings = More $‪!‬

We used to find them in paper formats, sometimes with the last guest’s wine stains or food crumbles mixed into the pages but times have changed! Guests want information at their fingertips. Providing a digital...

Episode 30: 3rd Party Bookings: Good or Bad‪?

There are many reasons why someone may attempt to book one of our properties for someone else (a 3rd party booking). Should we accept those reservations? We have to ask the guests (and ourselves) why...