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Category: Operations

Episode 53: 5 Steps to Combat Smoking in Your Unit

Along with the legalization of marijuana in many parts of the world has come a variety of new apparatuses and misunderstandings about whether it’s ok to smoke indoors or not… or maybe it’s just that people think they can get away with it now because it’s more common and “legal.” Well, either way, more and...

Episode 52: Airbnb Took Down ALL of My Listings, This Could Happen to You!

Most of us use Airbnb to market our rentals to potential guests because they have become one of the most popular platforms (OTA’s) and because they spend millions of dollars on advertising to make sure our properties are visible. But what happens when you are relying on their support and they drop the ball? They...

Episode 46: How to Handle Negative Reviews?

They are never fun to get but YOU WILL get them; the dreaded “Negative Review.” Our guests are not always right, but it’s our job to make them feel that way. Seeing a negative comment about your beautiful property can be difficult. It’s tempting to argue and act defensive but that will NOT help your case....

Episode 45: Hiring Your OWN Housekeeping Team for Airbnb (Pros and Cons)

There are multiple house keeping options for your short-term rentals, but not all of them will be the best fit or make the most sense for you. Depending on what stage you are in with your business and how many rentals you have will most likely determine the best fit for you. There are pros and cons to each method...

Episode 44: Housekeeping method should you use with your Airbnb

There are multiple house keeping options for your short-term rentals but not all of them will be the best fit or make the most sense for you. Depending on what stage you are in with your business and how many rentals you have will most likely determine the best fit for you. There are pros and cons to each method and Tim...

Episode 42: What You Need to Know About Working With Contractors

September 1, 2020
General Real Estate, Operations, Teams and Hiring
No Responses

Almost every real estate investor has been or will be involved with property improvements, repairs, or general maintenance at some point which means they’ve had to talk and deal with contractors. Tim is no exception. He has worked with almost 200 different contractors in different cities in the US and other countries!...

Episode 40: Top 3 Causes of Damage to your Properties

There’s no doubt about it, your properties will require maintenance. Broken glasses, scuffed walls, stains on rugs, etc. Let’s take a deeper dive into your rentals and expected maintenance in the long run: Top 3 things that will cause damage Luggage racks Airbnb prevents users from booking under the age of 25...

Episode 36: How Much Time Does it Really Take to Manage an STR?

Quite possibly the most intimidating piece of managing short-term rentals is the time involved. But how much time does it really take? Can you really make them passive? How much more involved is it than your traditional long term rental? Listen in this week as Tim breaks down the determining factors of how much time you...

Episode 31: Your Recommendations = Excellent Reviews = More Bookings = More $‪!‬

We used to find them in paper formats, sometimes with the last guest’s wine stains or food crumbles mixed into the pages but times have changed! Guests want information at their fingertips. Providing a digital guidebook will make a huge impact on your guest experience, your reviews and the amount of time you spend on...

Episode 30: 3rd Party Bookings: Good or Bad‪?

June 9, 2020
Operations
No Responses

There are many reasons why someone may attempt to book one of our properties for someone else (a 3rd party booking). Should we accept those reservations? We have to ask the guests (and ourselves) why would they be booking for someone else. Sometimes, these can be great reservations but sometimes they can be, well, not...