If you’ve stayed in enough short-term rentals you’ve probably seen it. The photo of the owner in your living room space, a leftover jar of mayonnaise in the fridge, a dirty sponge under the sink,...
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Short Term Rentals in markets that make sense!
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The short-term rental industry has come a long way since Airbnb was first advertising blow-up air mattresses for rent. While some cities have blown up much more than others, most people (in the world) have...
Airbnb has restrictions on using virtual phone lines when you set up your account. Having a single phone number is also limiting when we are scaling our portfolios! So how do we get around using...
If we look at our businesses and processes from the perspective of “how” we are going to manage them, grow them, operate them or accomplish them, than we are committing our time directly to those...
An experience is none other than an expectation and whether that expectation was met or not. Great reviews and experiences happen when our experiences are exceeded. The opposite is obviously true as well and I’m...
Our guests have the best experience when their questions are answered before they even ask them. There are many ways to do this, lots of which we have discussed in prior episodes like guidebooks and...
Are you looking for a little extra help to manage your properties? Maybe someone to help answer guest questions, coordinate housekeeping and maintenance, or really just to oversee your whole operation? Well, a “co-host” can...
Along with the legalization of marijuana in many parts of the world has come a variety of new apparatuses and misunderstandings about whether it’s ok to smoke indoors or not… or maybe it’s just that...
Most of us use Airbnb to market our rentals to potential guests because they have become one of the most popular platforms (OTA’s) and because they spend millions of dollars on advertising to make sure...
They are never fun to get but YOU WILL get them; the dreaded “Negative Review.” Our guests are not always right, but it’s our job to make them feel that way. Seeing a negative comment...
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