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Category: Teams and Hiring

260. Signs Your Virtual Assistant Has Multiple Jobs

If you've been in the short-term rental (STR) game for a while, you know how important a reliable virtual assistant (VA) can be for scaling your business. VAs can handle guest communications, bookings, and admin tasks, freeing you up to focus on growth.

243. 7 Steps for Finding & Working With Airbnb Housekeepers

July 9, 2024
General Real Estate, Operations, Teams and Hiring
No Responses

A reliable Airbnb housekeeper is not just a cleaner; they are the backbone of your operation, ensuring your property is always guest-ready. From managing linens to handling last-minute cleanings, a great housekeeper can make your life significantly easier and your business more profitable.

234. 46 Factors Affecting Your Short-Term Rental Performance

As someone who has been immersed in the short-term rental market for over a decade, I’ve witnessed firsthand how these elements can make or break your business. From essential pricing strategies to guest experience enhancements, we're covering the gamut to ensure you're well-equipped to thrive in this dynamic industry.

233. Questions For Your Next Team Member (or 1st)

Today, we'll cover everything from analyzing resumes to conducting effective interviews, ensuring you find the right fit for your business.

Episode 188: A new source for bringing on your first team member

If you’re building a short-term rental business or planning on adding another property or two in the future you might find yourself getting overwhelmed. The reality is, we can’t do it all ourselves! Not if we want to grow anyway.

Episode 187: Property Management Fees Exposed: The Real Cost of Hiring A Manager

June 16, 2023
Finances, General Real Estate, Teams and Hiring
No Responses

As many of you know we recently starting managing other properties - we’re really excited to bring on our new partners but as Ive been meeting with owners from all over the place (around the world) I'm finding that the competitive options differ quite a bit.

Episode 177: How the Right Virtual Assistants Can Boost Your Short Term Rental Property Performance (Part 4)

Our short-term rental operations don’t stop the moment your guests check out. Nope. Actually, in many ways, they are just beginning. Much like a new born baby you have to care, protect, and monitor your STR for its whole life.

Episode 143: Outsourcing your guest communications 24/7

It’s exciting hosting so many guests from all over the world in our properties. We are helping to facilitate a new way people are deciding to travel that is more experiential. We are helping others to build lifelong memories. But it’s not exactly easy. Things happen, and people have questions. Questions about our...

Episode 76: Where can I find a good virtual assistant

We’ve all gone virtual! So why are you limiting yourself and your team to those that you live near? I hope you are not. While we do need an “on-the-ground-team” for our short-term rentals we can do most things virtually. So if you haven’t yet hired a virtual assistant this week we are going to dive in to that....

Episode 75: Connect with your team using Slack Tool

Over the years my team has been growing slowly but surely. We’re now working regularly with people in 5 different time zones and four to five different countries! Im surprised it took me so long to implement this new tool (Slack) but we finally have! Maintaining clear transparent communication is essential to smooth...