What do 10 million new Airbnb guests mean for your STR?
A lot, especially if you're unknowingly filtering them out. In this episode, we unpack why welcoming first-time guests isn't a risk, it's a missed opportunity if you're not prepared. Learn how to vet, host, and profit from new users with confidence.
• Find out why so many top hosts are missing out on high-paying, first-time guests.
• Learn the pros and cons of accepting new users and how to screen smartly.
• Discover the red flags that matter (and which ones don't) when vetting first-time bookings.
• See why big events like concerts and the Olympics bring a flood of new, profitable guests.
• Get the exact tools, messages, and house rules we use to protect properties and boost loyalty.
OUTRO
Every experienced guest started as a first-time guest and some of your best future bookings will too. With the right systems, you don't just protect your property, you unlock more revenue and better reviews. Subscribe for more episodes like this, share with a fellow host, and grab the free house rules template in the show notes. Let's grow your business, one great guest at a time.
Resource Links:
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There are three ways to handle firsttime guests. You can either accept them blindly, you can reject them completely, or you can accept them, but with some best practices in place. My team and I have managed over 50,000 guests over the last 10 years. We've learned a thing or two about hosting firsttime guests. The things we do now are quite different than the things we did 10 years ago, and it's really changed the way we operate our business. In our latest episode, I break down the balance
of how you can make sure that your property stays booked, but also protect your property from potentially bad firsttime guests. Stay tuned. Let's dive into the details.
The handbook behind 100,000+ guests hosted. The exact systems, standards and guest-messaging flow our team uses to keep ratings high and headaches low — booking to checkout.
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