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Software tools

Episode 101: New Tool For Added Protection Against Unruly Guests

I’m always on the hunt for new tools to make our STR operations easier and increase our profits and part of increasing our profits is accomplished by minimizing risk. Airbnb has its own ways of verifying guests but is that sufficient? And what are you doing to verify guests on other platforms that might not have a...

Episode 93: Should You Use This Tool? (Booking.com)

As investors we have the natural tendency to increase revenues and increase our bottom line. One of the ways we can do that in the short-term rental world is by increasing our exposure. In other words, increasing the amount of people that can see, view, and potentially book our properties. This is exactly where online...

Episode 78: Why I’m Switching Property Management Platforms (And Who I Went With)

“When the facts change I change my mind, what do you do sir?” I once heard that in an international business class I had many years ago and it has always stuck with me. I”m not exactly sure who first said it so my apologies for not giving props. But it is true. Things are changing quickly and in the world of...

Episode 77: How to use LOOM in your Airbnb Business

In our short term rental businesses and real estate ventures we are always doing the same things over and over again. Answering guest questions the same way. Changing reservations, leaving reviews, screening guests etc. After accommodating over 15,000 guests It’s not very often that we see something “new.” (knock...

Episode 75: Connect with your team using Slack Tool

Over the years my team has been growing slowly but surely. We’re now working regularly with people in 5 different time zones and four to five different countries! Im surprised it took me so long to implement this new tool (Slack) but we finally have! Maintaining clear transparent communication is essential to smooth...